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Common questions
How do I cancel my subscription?
Open Account Settings and use Manage subscription for web billing. If you subscribed through Apple or Google, cancel from that store's subscription settings.
How do billing and trials work?
Trials and renewals follow the plan shown at checkout. You can manage or cancel from Account Settings before the renewal date.
Can I update my onboarding answers?
Yes. Go to Account Settings and choose Update plan profile. MorphFit AI rebuilds the workout, nutrition, schedule, and safety inputs that depend on those answers.
How do I export my data?
Go to Account Settings, open Privacy & data, and choose Export my data. The app downloads the data tied to your account.
How do I delete my account?
Use Account Settings > Privacy & data > Delete entire account. If you cannot sign in, use the Account Deletion page to request help.
Why is the camera or meal photo scan not opening?
Check browser or device camera permissions, then try again. You can still log meals manually with Quick Add or Custom Food.
What if my plan is not generating?
Refresh once, confirm onboarding is complete, and try Update plan profile from Settings. If it still fails, contact support with your account email.
What if my coach reply doesn't work?
Try again after a few seconds. MorphFit AI keeps safety rules in place, so your coach may refuse unsafe requests and suggest a safer next step.